The Ordinary

The ordinary Retinol 1% in Squalane

OMR9.400

Highly-Stable, Water-Free Solution of 1% Pure Retinol

Apply a small amount to face in the PM as part of your skincare regimen, after water-based serums but before heavier treatments. Do not use with other retinoid treatments. Avoid unprotected solar exposure. Caution: Retinol can cause irritation, redness and peeling, especially around the eyes and mouth, in the early stages of treatment while skin builds tolerance. If persistent irritation occurs, cease use and consult a physician. Use only as directed on unbroken skin. Patch testing prior to use is advised. Keep out of reach of children. Refrigerate after opening.

Patch tests are an easy way to help predict if you may experience a negative initial reaction to a new product. It is recommended to perform a patch test before incorporating any new product into your regimen. We have outlined a general method for conducting your own patch test below based on the type of product.

  • Apply a small amount of the product onto a clean area of skin on the upper forearm.
  • Keep the area dry.
  • If the product has a specified duration of use, rinse off after this time has elapsed. Otherwise rinse off after 24 hours.
  • If any redness, burning, itching, blistering or irritation is observed at any time throughout the test, do not use the product.

How may days does it take to receive my item?
Orders usually take around 2-5 working days to be delivered to you.

My order has not arrived within the stated delivery time, what should I do?
Our delivery options are fully tracked. If you have not received your order within the times stated for your destination and you have noticed unusual activity on your tracking number, please contact us on info@chicbysisters.com for help or you can WhatsApp chat on 0096899326161

How can I change my home address or phone number?
Changing your details could not be easier, you can change it in the accounts section on the top right of the homepage or if you’re finding it a problem you can just send an email to info@chicbysisters.com for help or you can WhatsApp chat on 0096899326161

What do I do if my item is damaged?       
Here at Chic.bysisters, our team takes special care of each order to ensure your order reaches you in perfect condition. On the odd occasion that you do receive a damaged item, If it is approved, then your refund will be processed, and a credit will automatically be applied to your account or original method of payment, within a certain amount of days, excluding the delivery charges.

How quickly can I return an item?
Kindly refer to our return policy

How can I pay?
When shopping at Chic.bysisters, you can be assured of an easy-to-navigate and secure site that provides easy and secure payment solutions to cater for all your needs. Currently, we accept cash on delivery (COD) and if you wish to make payment online we also accept Visa & Mastercard or bank transfer

What are the delivery charges?
The delivery charge throughout Muscat is OMR 2.000 delivery is free on purchase over RO 49

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